Manish Rustagi Get in Touch
Available for consulting, retainer & fractional engagements — and full-time roles

Technical & Product Leader — Shopify, WooCommerce, Magento & D2C eCommerce

24+ years building technology. 8+ years leading Shopify Plus platforms for India's fastest-growing D2C and enterprise brands — owning platform growth, revenue, CRO, and technical SEO, with full-stack delivery across WordPress/WooCommerce, Magento, PHP/MVC, and custom web platforms.

Fit

Fractional Tech Lead · Consultant on Retainer · Full-time Leadership

Range

Product Roadmaps, OKRs & KPIs — plus Hands-on Architecture

Focus

D2C eCommerce, Shopify Plus, CRO & Technical SEO

24+

Years in IT & Web

8+

Years Shopify Plus

25+

Team Members Led

250+

Projects Delivered

Strategic Technology Leadership for Modern Commerce

I bridge product strategy with platform execution — owning product roadmaps, OKRs, KPIs, sprint planning, stakeholder management, and tech budget allocation, while staying hands-on with architecture, Liquid development, and integrations.

I own the full eCommerce lifecycle: platform architecture, CRO, A/B testing, growth marketing, CRM & retention, technical SEO, insights & analytics, and third-party integrations — from zero-downtime Magento-to-Shopify Plus migrations to flash-sale readiness at scale.

"Manish doesn't just build websites; he builds revenue engines. His technical depth combined with product intuition is rare in the D2C ecosystem."
architecture

Architecture

End-to-end Shopify Plus architecture — designed for scale, not just the launch.

payments

Revenue

CRO, upsell/cross-sell, loyalty, and CRM-driven retention revenue.

speed

Performance

Core Web Vitals (LCP, CLS, INP) and zero-downtime peak-event scaling.

groups

Delivery

Sprint delivery and leadership of 20–25 member cross-functional teams.

Results-Driven Trajectory

24+

Years in IT & Web Development

8+

Years Shopify Plus Specialization

25+

Team Members Led

15+

D2C Brands Scaled

30%

Mobile Conversion Uplift

3+

Zero-Downtime Migrations

Selected Portfolio

A showcase of enterprise-grade commerce solutions and digital experiences for leading Indian D2C brands.

Philips India website homepage screenshot

Philips India

shop.philips.co.in

Shopify store eCommerce delivery and storefront enhancements for Philips India’s direct-to-consumer online store.

Shopify Enterprise D2C
Xtovia website homepage screenshot

Xtovia

xtovia.com

Shopify store development and eCommerce enhancements for this science-backed bond-repair haircare D2C brand.

ShopifyD2CHaircare
Arata website homepage screenshot
Featured

Arata

www.arata.in

End-to-end Shopify Plus platform leadership — GoKwik & Razorpay checkout infrastructure, loyalty and CRM-driven retention, affiliate tracking, technical SEO, and Core Web Vitals for a fast-growing D2C personal care brand.

Shopify Plus CRO & RetentionCurrent
View Case Study arrow_forward
Bombay Shaving Co. website homepage screenshot

Bombay Shaving Co.

www.bombayshavingcompany.com

Shopify Plus roadmap ownership with a 20+ member team — ERP/CRM automation and enterprise delivery for Enamor, Durex India & more via 100days.

Shopify Plus Scaling
Enamor website homepage screenshot

Enamor

www.enamor.co.in

Magento-to-Shopify Plus migration via custom scripts — zero data loss, zero downtime at cutover.

Migration Zero Downtime
Durex India website homepage screenshot

Durex India

www.durexindia.com

Enterprise Shopify Plus delivery and performance optimization for high-traffic campaigns via 100days.

Optimization
mCaffeine website homepage screenshot

mCaffeine

www.mcaffeine.com

Shopify Plus store build, theme customization, and integrations supporting rapid D2C scale at CX Ventures.

Scalability
Bold Care website homepage screenshot

Bold Care

boldcare.in

Shopify store development and eCommerce enhancements for this leading D2C men's wellness brand.

ShopifyD2CWellness
Oosh Clothing website homepage screenshot

Oosh Clothing

ooshclothing.com

Migrated from WooCommerce to Shopify, supporting a cleaner commerce experience for this fashion brand.

ShopifyFashionWooCommerce Migration
House of Makeup website homepage screenshot

House of Makeup

houseofmakeup.com

Worked across Shopify store development and eCommerce improvements for this beauty D2C brand.

ShopifyBeautyD2C

PHY Life

Men's grooming · D2C

Managed full Shopify Plus store setup, theme customization, and third-party integrations for this D2C men's grooming brand — CRO, UI/UX, performance, and Core Web Vitals improvements.

Shopify PlusMen's GroomingD2C

Raw Nature

Natural wellness · D2C

Built and optimized the Shopify storefront for this natural men's grooming and wellness brand — theme customization, performance optimization, and email/CRM integrations.

ShopifyWellnessD2C
Bombae website homepage screenshot

Bombae

mybombae.in

Contributed to Shopify Plus store development and eCommerce improvements for this D2C beauty brand.

Shopify PlusBeautyD2C
Assembly Travel website homepage screenshot

Assembly Travel

assemblytravel.com

Managed the Shopify store for this premium luggage and travel brand — technical discovery, theme architecture, third-party integrations, CRO, and performance optimization.

ShopifyLuggage & TravelD2C
TT Bazaar website homepage screenshot

TT Bazaar

ttbazaar.com

Migrated from OpenCart to Shopify for this D2C fashion brand — custom theme rebuild, full data migration, and payments/CRM integrations.

ShopifyFashionOpenCart Migration
Kronokare website homepage screenshot

Kronokare

kronokare.com

Built and optimized the Shopify storefront for this premium Indo-French skincare brand — theme customization, performance, Core Web Vitals, and CRM/email integrations.

ShopifySkincareD2C
Retention10 website homepage screenshot

Retention10

retentionten.com

Delivered Shopify store development and eCommerce improvements for this brand.

ShopifyD2C
Zero Harm website homepage screenshot

Zero Harm

zeroharm.in

Delivered Shopify store development and platform improvements for this wellness and clean living brand.

ShopifyWellnessD2C
Earth Route website homepage screenshot

Earth Route

earthroute.in

Migrated from WooCommerce to Shopify, with store setup and platform improvements for this D2C brand.

ShopifyD2CWooCommerce Migration
The A Living website homepage screenshot

The A Living

thealiving.in

Delivered Shopify store development and eCommerce improvements for this D2C home and lifestyle brand.

ShopifyHome & LifestyleD2C
And Also India website homepage screenshot

And Also India

andalsoindia.com

Supported Shopify store setup and eCommerce improvements for this lifestyle and fashion brand.

ShopifyFashionLifestyle
Vara Life India website homepage screenshot

Vara Life India

in.vara.life

Contributed to Shopify store development for this international health and wellness brand's India market.

ShopifyWellnessInternational
Beds & More website homepage screenshot

Beds & More

bedsandmore.in

Delivered Shopify eCommerce improvements for this home furnishing brand.

ShopifyHome & FurnitureD2C
The Solved Skin website homepage screenshot

The Solved Skin

thesolvedskin.com

Worked across Shopify store setup and improvements for this skincare D2C brand.

ShopifySkincareD2C
Paperclip Store India website homepage screenshot

Paperclip Store India

paperclipstore.in

Supported Shopify store development for this stationery and accessories brand's India channel.

ShopifyAccessoriesD2C
My Paperclip Australia website homepage screenshot

My Paperclip Australia

mypaperclip.com.au

Delivered Shopify store work for the Australian market channel of this stationery brand.

ShopifyInternationalAccessories
Paccostore website homepage screenshot

Paccostore

paccostore.in

Contributed to Shopify store development and platform improvements for this brand.

ShopifyD2C
Little Bansi website homepage screenshot

Little Bansi

littlebansi.com

Supported Shopify store setup and eCommerce improvements for this kids' brand.

ShopifyKids & FamilyD2C
SeamsFriendly India website homepage screenshot

SeamsFriendly India

in.seamsfriendly.com

Delivered Shopify eCommerce improvements for the India channel of this fashion brand.

ShopifyFashionD2C
Earthful website homepage screenshot

Earthful

earthful.me

Contributed to Shopify store development for this nutrition and wellness D2C brand.

ShopifyWellnessD2C
Cantel website homepage screenshot

Cantel

canteltest.com

Worked across Shopify store setup and platform improvements for this brand.

ShopifyD2C
Floors2Go website homepage screenshot

Floors2Go

floors2go.co.uk

Custom web and commerce delivery experience for a UK flooring retailer.

Custom WebRetail
SPC Free Zone website homepage screenshot

SPC Free Zone

spcfz.ae

Supported custom website delivery for a UAE business and free-zone services brand.

Custom WebServices
Hotel Alexander Livigno website homepage screenshot

Hotel Alexander Livigno

hotelalexanderlivigno.com

Hospitality website delivery experience with content, UX, and booking-oriented presentation.

Vivid Lipi website homepage screenshot

Vivid Lipi

vividlipi.com

CMS and content-led web platform experience for a publishing and language-focused brand.

Interlaken website homepage screenshot

Interlaken

interlaken.com

Tourism and destination website delivery experience with content-heavy user journeys.

Bridgemans website homepage screenshot

Bridgemans

bridgemans.ca

Corporate website delivery experience for an operations and marine services business.

Explore International website homepage screenshot

Explore International

exploreinternational.org

Nonprofit website delivery experience focused on content clarity and credibility.

Our Christian Walk website homepage screenshot

Our Christian Walk

ourchristianwalk.org

Content-rich community website experience using CMS-style publishing workflows.

ESC Cabling website homepage screenshot

ESC Cabling

esccabling.com

Business services website delivery for infrastructure and cabling services.

Lupient Ford website homepage screenshot

Lupient Ford

lupientford.com

Automotive web experience with inventory-led customer journeys.

America Film Network website homepage screenshot

America Film Network

americafilmnetwork.com

Media and entertainment website delivery experience.

Cache Digitech website homepage screenshot

Cache Digitech

cachedigitech.com

Technology services website experience with corporate positioning and lead generation.

Partywirks website homepage screenshot

Partywirks

partywirks.com

Custom platform and service website experience for event and booking workflows.

SmartSeal NY website homepage screenshot

SmartSeal NY

smartsealny.com

Local services website delivery experience with quote and lead-focused journeys.

Carei Foundation website homepage screenshot

Carei Foundation

careifoundation.org

Nonprofit website experience focused on trust, program information, and outreach.

SSBF website homepage screenshot

SSBF

ssbf.edu.in

Education website delivery experience with program, admissions, and content structure.

BJP website homepage screenshot

BJP

bjp.org

Large-scale content website experience with high visibility and structured publishing needs.

Beetal website homepage screenshot

Beetal

beetal.in

Corporate product website delivery experience for a technology and telecom brand.

SEO Rockers website homepage screenshot

SEO Rockers

seorockers.com

Digital marketing website experience with service positioning and lead generation.

SecureMedy website homepage screenshot

SecureMedy

securemedy.com

Healthcare website and platform delivery experience.

Edge5 website homepage screenshot

Edge5

edge5.com.au

Australian business website experience with service-led information architecture.

Advance Business Brokers website homepage screenshot

Advance Business Brokers

advancebusinessbrokers.com

Business brokerage website delivery experience with lead-focused content paths.

FuseMetrix website homepage screenshot

FuseMetrix

fusemetrix.com

Software and SaaS website experience with product-led messaging.

CMS Supplies website homepage screenshot

CMS Supplies

cmssupplies.com.my

B2B product and supplier website experience for the Malaysia market.

The Apprentice Doctor website homepage screenshot

The Apprentice Doctor

theapprenticedoctor.com

Education and eCommerce website experience for learning products and resources.

Mosaic Montessori website homepage screenshot

Mosaic Montessori

mosaicmontessori.ca

Education website delivery experience with parent-focused content structure.

Desmata website homepage screenshot

Desmata

desmata.com

Custom web delivery experience for a professional brand website.

HRL Legal website homepage screenshot

HRL Legal

hrllegal.com.au

Legal services website experience with professional services positioning.

GDV website homepage screenshot

GDV

gdv.com.au

Australian business website delivery experience with service-led navigation.

Bharti Real Estate website homepage screenshot

Bharti Real Estate

bhartirealestate.com

Real estate website experience with property-led content and enquiry flows.

AutoTrader Cyprus website homepage screenshot

AutoTrader Cyprus

autotrader.com.cy

Automotive marketplace website experience with search and listing-oriented journeys.

Cosmetics Made in USA website homepage screenshot

Cosmetics Made in USA

cosmeticsmadeinusa.com

Beauty and product website experience with commerce-oriented presentation.

Aluform Interiors website homepage screenshot

Aluform Interiors

aluforminteriors.com.au

Interiors and building products website experience for the Australian market.

Vacuum Specialists website homepage screenshot

Vacuum Specialists

vacuumspecialists.com

Retail and product website experience with service and catalog-oriented flows.

Homeocare website homepage screenshot

Homeocare

homeocare.com

Healthcare website delivery experience with clinic, service, and content journeys.

Onkar Travels website homepage screenshot

Onkar Travels

onkartravels.com

Travel website delivery experience with enquiry and package-oriented content.

BrassArt website homepage screenshot

BrassArt

brassart.com

Product and brand website delivery experience with catalog-style presentation.

Life Extension Europe website homepage screenshot

Life Extension Europe

lifeextensioneurope.com

Health and wellness commerce website experience for an international market.

Top Gift

top-gift.co.uk

Gift and retail commerce website experience for the UK market.

GMV website homepage screenshot

GMV

gmv.com

Corporate technology website experience with enterprise positioning and structured content.

Long Spool Center website homepage screenshot

Long Spool Center

longspoolcenter.com

Custom website delivery experience with service-led content and lead-focused navigation.

Night Markets website homepage screenshot

Night Markets

nightmarkets.com.au

Events and marketplace-style website experience for the Australian market.

Bulk SMS Australia website homepage screenshot

Bulk SMS Australia

bulksms.com.au

Technology services website experience with B2B messaging and conversion paths.

Executive Case Studies

01

Arata: Shopify Plus Platform Leadership

expand_more

Context

High-volume D2C personal care store needing senior technical ownership through rapid growth, seasonal peaks, and a broadening integration landscape.

Role

Senior Tech Lead (May 2024–July 2026) — end-to-end platform architecture, development, integrations, and performance.

Technical Work

GoKwik & Razorpay checkout, Custom Cart Drawer, Loyalty Points, CRM & lifecycle integrations, technical SEO, GA4/GTM attribution, A/B testing, Hydrogen evaluation.

Impact

Higher AOV & repeat rate, Core Web Vitals uplift, reduced RTO, zero downtime through flash sales.

02

Bombay Shaving Co: Shopify Plus at Scale

expand_more

Context

Leading D2C personal care brand at significant scale, requiring platform leadership plus management of a large cross-functional team.

Role

Tech Lead (2021–2024) — Shopify Plus roadmap, sprint planning, tech budget, and a 20+ member team.

Technical Work

Theme customizations, API integrations, ERP/CRM order automation, and enterprise delivery for Enamor, Durex India, Enfa Shop & CP Brush via 100days.

Impact

On-time enterprise launches, streamlined order processing, roadmap velocity held across 3 years.

03

Enamor: Magento to Shopify Plus

expand_more

Context

Major lingerie brand moving off Magento with a large historical data set — no room for lost orders, customers, or downtime.

Role

Technical lead for end-to-end migration planning, data transformation, platform setup, and go-live execution.

Technical Work

Custom extraction/transformation scripts (no third-party migration apps), Shopify Plus store build, DNS cutover planning, post-launch validation.

Impact

Zero data loss, zero downtime at launch, Magento licensing overhead eliminated.

04

CX Ventures: D2C Brand Portfolio

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Context

D2C brand accelerator building and scaling 8–10 brands simultaneously, including mCaffeine, TT Bazaar, PHY Life, Kronokare, and Assembly Travel.

Role

Tech Lead (2018–2021) — discovery, requirements, delivery, and post-launch optimization across the portfolio.

Technical Work

Shopify Plus theme development, mobile UX redesigns, performance and Core Web Vitals, payments and analytics integrations.

Impact

30% mobile conversion improvement; consistent delivery across 8–10 concurrent brands.

Strategic Engagements

Providing high-level technical leadership through various high-impact delivery models.

rocket_launch

Shopify Migration

Bulletproof transition from Magento/WooCommerce/Custom to Shopify Plus.

query_stats

Performance Audit

Deep-dive technical audits to identify and fix performance bottlenecks.

loyalty

CRM & Retention

Klaviyo, WebEngage, MoEngage, loyalty programs, and lifecycle marketing that drive repeat revenue.

hub

ERP/CRM Integrations

Seamless data flow between commerce, warehouse, and marketing stacks.

monitoring

CRO Engineering

A/B testing implementation and data-led interface engineering.

psychology

Fractional Tech Lead

Ongoing technical advisory, roadmap ownership, and team leadership for growing D2C brands.

search

Technical SEO & Analytics

Structured data, redirect management, URL architecture, and GA4/GTM revenue attribution.

shield_with_heart

High-Traffic Readiness

Flash-sale and seasonal peak infrastructure — zero downtime when it matters most.

Engagement Models

Flexible partnership structures tailored to your stage.

Project Defined Scope
Retainer Growth Partner
Fractional Leadership
Full-time Leadership Roles

Career Journey

May 2024 - July 2026

Arata · Delhi

Senior Tech Lead

End-to-end Shopify Plus platform strategy — checkout & retention infrastructure, CRM-driven retention, technical SEO, GA4/GTM attribution, CRO, and high-traffic readiness.

Mar 2021 - May 2024

Bombay Shaving Company · Gurugram

Tech Lead

Shopify Plus roadmap, tech budget, and a 20+ member team. ERP/CRM automation, plus enterprise delivery for Enamor, Durex India, Enfa Shop & CP Brush via 100days.

Aug 2018 - Mar 2021

CX Ventures · Gurugram

Tech Lead

Shopify Plus development across 8–10 D2C brands — mCaffeine, TT Bazaar, PHY Life, Kronokare, Assembly Travel. 30% mobile conversion improvement.

2004 - 2018

Engineering & Delivery Foundations

Delivery Manager · Project Manager · Senior Engineer

iWeby Infotech, ShahDeep International, Colnovation, Tetra, Zed Axis, Enaviya, Bean eArchitect — custom PHP, Magento, WordPress, and Java delivery. B.Com (MJP Rohilkhand) · NIIT Honours Diploma · Brainbench Java Certified.

Core Expertise

Shopify & eCommerce

Shopify Plus Liquid Shopify Scripts & Flow Hydrogen (Headless) Checkout Extensions Custom Pixels CRO & A/B Testing Technical SEO

Frontend & Web

HTML5 / CSS3 JavaScript / jQuery Core Web Vitals Responsive & Mobile UX REST / GraphQL APIs

Backend & Infrastructure

PHP (Zend / CodeIgniter / Symfony) Magento · WordPress · Joomla MySQL / SQL Server AWS (EC2, S3, CloudFront, RDS) CDN & CI/CD

Retention & CRM

Klaviyo WebEngage / MoEngage KwikEngage / Shiprocket Engage LimeChat / Gupshup / Engati Loyalty & Lifecycle Marketing

Integrations & Tools

GoKwik Checkout Razorpay Magic Checkout Matrixify Trackier / Offer18 / DigiSoft GA4 / GTM Attribution ERP / CRM / WMS Sync

Leadership

Agile / Scrum / Kanban Sprint Planning & Roadmaps Stakeholder Management Tech Budget Management JIRA / Confluence

Let's build your next high-performance engine.

Available for Shopify Plus consulting, monthly retainers, and fractional tech leadership — and open to full-time Technical & Product Leader and Head of Technology roles. Let's discuss your roadmap.